User locked out


In 7.6, we are experimenting a monitoring tooling that requests some APIs of the c3 platform in regular intervals (each minute).
The API calls were working correctly until recently, we get an HTTP 403 error with this message:

        <title>User Locked Out</title>
        <h1>User reached the maximum number of login attempts allowed.</h1>

What this message means? and how to deal with the error (resetting the user…) ?



This means that the user attempted to login using basic auth and if failed more than 8 times (invalid username or password). You need to unlock the user with UserAdmin.unlockLogin(<userName>), please refer to the UserAdmin type documentation.