Trouble shooting messages stuck in `pendingMsgAckCount`


I have a situation where my data integration is blocked by messages that are stuck in the pendingMsgAckCount Queue. Does anyone have any troubleshooting tips that I can try?

I have done all the basics:

  • JMSEnabled is set to true
  • JmsDataLoadQueue is unpaused
  • the DataLoadUploadLog is in the “processing state”